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Shiana Smalley

Financial Professional
Insurance Sales Representative - Bankers Life and Casualty Company
Direct Phone:
(231) 715-3461(231) 715-3461
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Shiana SmalleyInsurance Sales Representative, Traverse City, MI

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Meet Shiana Smalley
Personal Business Philosophy
My goal is to offer solutions that meet your needs today and for the life of your retirement. I believe in building a personal relationship with you as my client, so I can better understand your retirement goals and help you get there with confidence and peace of mind.
licensed in
MI
professional background
Joined Bankers Life in 2023Began work in the Insurance Industry in 2023Education: Baker College
personal background
Family: Fiance' and 2 childrenCommunity Involvement: Resurrection Life church activities

Shiana Smalley, Bankers Life Agent in Traverse City, MI

Closed - Opens at 9:00 AM Tuesday
Contact Me
Office Phone:
(231) 947-4390(231) 947-4390
Direct Phone:
(231) 715-3461(231) 715-3461
Cell Phone:
(231) 429-8283(231) 429-8283
shiana.smalley@bankerslife.com
Branch Info
1760 Forest Ridge Dr
Ste B
Traverse City, MI 49686
US
Hours
Day of the WeekHours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Our Brands and Partners

Our agents provide an expansive suite of insurance options, including core products offered by Bankers Life and Casualty Company, Colonial Penn Life Insurance Company and Washington National Insurance Company.

  • Bankers Life Logo
  • Colonial Penn Logo
  • Washington National Logo

FORGET ME NOT DAYS

At Bankers Life, our insurance agents and associates witness firsthand the impact that Alzheimer’s and dementia have on our customers, their families and their caregivers. That’s why we established Bankers Life Forget Me Not Days®, our nationwide fundraising campaign to benefit the Alzheimer’s Association®. This June marks the 23rd anniversary of the campaign. Since 2003, we’ve helped raise more than $7.8 million for the Alzheimer’s Association through the Forget Me Not Days campaign and corporate donations.

Explore Medicare Advantage

You have many choices when it comes to Medicare – I can help you compare Medicare Advantage plans to find the right coverage for you. * Medicare Advantage (Part C) is an all\-in\-one alternative to Original Medicare Parts A and B. * It offers similar coverage, and with the optional benefit of prescription drug coverage (Part D). * Medicare Advantage Plans include an annual maximum out of pocket limit, and some plans offer premiums as low as $0 per month.


Products & Services Offered in Traverse City, MI

  • Life Insurance

    Find out how life insurance can help protect the financial security of you and your family.
    Explore
  • Medicare Supplement Insurance

    Learn how Medicare supplement insurance can help cover out-of-pocket costs that Medicare may not cover.
    Explore
  • Long-term Care Insurance

    Find out how long-term care insurance can help provide financial security in the event of an unexpected long-term illness.
    Explore
  • Annuities

    Learn how an annuity can help protect and grow your retirement savings.
    Explore

Financial Calculators & Tools

Our calculators are here to help support your retirement and insurance planning needs so you can make confident and informed decisions.
Retirement Calculators
Insurance Calculators
  • How Long Will My Retirement Savings Last?

    Determine how long your retirement savings may last considering your monthly spending, sources of income, inflation and more.
  • Estimate Social Security Benefits

    Estimate your future Social Security benefits based on your income history and expected retirement age.
  • Traditional 401(k) or Roth 401(k)?

    How do traditional 401(k) and Roth 401(k) contributions differ, and which option best suits your financial needs?
  • Retirement Income Estimator

    Input your current savings and income sources to estimate your future retirement income and assess if you’re on track to meet your goals.
For information and educational purposes only. Does not constitute investment advice or a recommendation.
Reviews

Customer Reviews for Traverse City, MI

5
Rating 4.9full star ratingfull star ratingfull star ratingfull star ratingfull star rating
(80 Reviews)
  • Tracy K
    April 3, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Michael is amazing! Informative, responsive and knowledgeable of the programs offered to best fit my needs.
    Michael is amazing! Informative, responsive and knowledgeable of the programs offered to best fit my needs.
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  • Theadore D
    April 3, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Dave Was recommended by friends,
    The whole retirement gig is confusing, Dave walked us through the process and explained using understandable approach and laguage.
    Dave Was recommended by friends,
    The whole retirement gig is confusing, Dave walked us through the process and explained using understandable approach and laguage.
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  • Michelle J
    April 1, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Cathy was professional. She kept my information secret and secure while we met. We met at a restaurant.
    Cathy was professional. She kept my information secret and secure while we met. We met at a restaurant.
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  • Renee F
    March 25, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Keenan is very helpful , knowledgeable in what he does made it easy and I could understand what was going on and how much better I felt after we were done ✅✅ Thank You!!!
    Keenan is very helpful , knowledgeable in what he does made it easy and I could understand what was going on and how much better I felt after we were done ✅✅ Thank You!!!
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  • Kevin W
    March 24, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    He is very knowledgeable. Helped us navigate thru the confusion. A pleasure to work with
    He is very knowledgeable. Helped us navigate thru the confusion. A pleasure to work with
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  • Kathie C
    March 24, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Lori has been the best, most caring person we have ever had in all our years we have never been this pleased to have a personal and caring person helping us. We are 72 and 73 years old, she makes us feel safe with our choices .
    Lori has been the best, most caring person we have ever had in all our years we have never been this pleased to have a personal and caring person helping us. We are 72 and 73 years old, she makes us feel safe with our choices .
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  • Bobbie J
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Lori has gone above and beyond for myself and my husband. Insurance always seemed so confusing, but Lori took the time to explain it in a way that we could understand. I highly recommend her.
    Lori has gone above and beyond for myself and my husband. Insurance always seemed so confusing, but Lori took the time to explain it in a way that we could understand. I highly recommend her.
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  • Kathy W
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Such great customer service! Very knowledgeable!!! Truly cares!
    Such great customer service! Very knowledgeable!!! Truly cares!
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  • Alaina M
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Knowledgeable, friendly, very helpful, courteous and caring are just a few words to describe Lori and her services. I highly recommend giving her a call for any of your medical insurance questions.
    Knowledgeable, friendly, very helpful, courteous and caring are just a few words to describe Lori and her services. I highly recommend giving her a call for any of your medical insurance questions.
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  • Paul M
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Lori helped with me with my choosing a Medicare Advantage plan that suited my needs. Making sure my doctors and medicines would be covered under my plan. Lori is thoughtful and experienced in her professional care towards her clients.
    Lori helped with me with my choosing a Medicare Advantage plan that suited my needs. Making sure my doctors and medicines would be covered under my plan. Lori is thoughtful and experienced in her professional care towards her clients.
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  • Linda A
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Lori is wonderful. She has helped me so many times when I have question she is there for me. When I lost my insurance from work due to illness she was on it. Set me and my husband up with medical plan that was amazing. I could go on and on but I hope she can always be my agent. Thank you Lori for always being there. Your amazing
    Lori is wonderful. She has helped me so many times when I have question she is there for me. When I lost my insurance from work due to illness she was on it. Set me and my husband up with medical plan that was amazing. I could go on and on but I hope she can always be my agent. Thank you Lori for always being there. Your amazing
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  • Leah F
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Great customer service lori Is the one u need to talk to about your Medicare needs
    Great customer service lori Is the one u need to talk to about your Medicare needs
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  • Theresa B
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Very helpful
    Very helpful
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  • Gloria H
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Lori came to my house set me up with all my medicare needs my supplement plans everything I needed she did a great job I would recommend her to everyone she's a wonderful person knows her job very well
    Lori came to my house set me up with all my medicare needs my supplement plans everything I needed she did a great job I would recommend her to everyone she's a wonderful person knows her job very well
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  • Cynthia W
    March 23, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    I have had many questions since getting Medicare. Lori has went over and beyond to answer these and help me with the best choices for my Medicare Advantage Plans. TY and I Appreciate YOU!!❤️
    I have had many questions since getting Medicare. Lori has went over and beyond to answer these and help me with the best choices for my Medicare Advantage Plans. TY and I Appreciate YOU!!❤️
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  • Luke C
    March 22, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Outstanding service!
    Outstanding service!
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  • Kelly C
    March 20, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    What a professional! Enthusiastic, knowledgeable, and kind. So happy to do business with him.
    What a professional! Enthusiastic, knowledgeable, and kind. So happy to do business with him.
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  • Floyd C
    March 19, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Excellent customer service, very friendly, extremely knowledgeable, could not have asked for a better representative. Feeling much more secure about my current situation, and my future goals.
    Excellent customer service, very friendly, extremely knowledgeable, could not have asked for a better representative. Feeling much more secure about my current situation, and my future goals.
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  • Dawn G
    March 12, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Michael is very knowledgeable and has great patience when explaining policies. Michael helped me decide which policy was best for me. My family is looking into additional like insurance policies and Michael has provided us with many options to review. Thank you
    Michael is very knowledgeable and has great patience when explaining policies. Michael helped me decide which policy was best for me. My family is looking into additional like insurance policies and Michael has provided us with many options to review. Thank you
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  • Holly B
    March 6, 2025
    5.0 out of 5.0
    Rating 5.0full star ratingfull star ratingfull star ratingfull star ratingfull star rating
    Dave is a wonderful agent and community neighbor. I felt well informed and guided under his care. Thank you Dave!
    Dave is a wonderful agent and community neighbor. I felt well informed and guided under his care. Thank you Dave!
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Displaying reviews 1 - 4 out of the 20 most recent

FAQs

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Let's Talk About Your Plans for Long-Term Care!

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As people live longer and health care expenses continue to rise, the need for long-term care becomes more of a "when" than an "if" situation. That's why it's so important to be prepared and have discussions with your loved ones. Ready to start planning your next steps?

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